Rate Information
Mac Desktop/Laptop Support Rates
| $120/hr | Priority Onsite in Los Angeles County (Monday - Friday, 10am - 7pm) |
| $150/hr | Priority Onsite in Los Angeles County (Weekends/Holidays/After Hours) |
| $90/hr | Onsite for L.A.U.S.D. schools and employees |
| $99/hr | Onsite for accredited institutions in Los Angeles County |
| $110/hr | Telephone Support New Issues (Monday - Friday, 10am - 7pm) |
| $130/hr | Telephone Support New Issues (Weekends/Holidays/After Hours) |
| Free | Telephone Support (followup to onsite) |
| $50/incident | eMail Support |
| $120/hr | Apple Remote Desktop or Back to My Mac (10.5) Support |
Mac Server / Xserve Support Rates
| $150/hr | Priority Onsite Support in Los Angeles County (Monday - Friday, 10am - 7pm) |
| $180/hr | Priority Onsite Support in Los Angeles County (Weekends/Holidays/After Hours) |
| Quote | Priority Onsite outside Los Angeles County |
| $145/hr | Database development or manipulation |
| $150/hr | PHP or HTML development |
| $175/hr | Flash development |
| Quote | WebObjects development or manipulation |
| $140/hr | Apple Remote Desktop or VNC |
| $140/hr | Terminal Support |
| Quote/incident | System Repair (mail in service) RMA required |
Mac Server / Xserve Co-Location Rates
| $300 | Desktop or Xserve setup and Install**** |
| $75/mo | Xserve Co Loction (plus bandwidth) |
| $125/mo | Mac Pro Tower Co Loction (plus bandwidth) |
| Hosting provided by PI Host Internet Services | |
Training, Workshops and Seminars ♦
| $1200/day | Under 30 attendees |
| $1700/day | 30 to 100 attendees |
| QUOTE | 100+ attendees |
Other Services
| $80/unit | Hard Drive Replacement |
| $75/unit | Mac OS-X Install |
Special Offers
- $50 credit
- If have purchased MacOS X 10.6 within previous 90 days.*
- $50 credit
- If you have purchased a new MacBook Pro or Mac Pro within the previous 90 days.*
- $40 credit
- If you have purchased a new iMac, MacBook or MacBook Air within the previous 90 days.*
- $10/hr credit
- For Apple Remote Desktop users.**
- $30 credit
- If you have made any purchase from Los Feliz Hi-Tech or the
Apple Store in
Topanga Plaza,
The Sherman Oaks Fashion Square,
The Glendale Galleria,
The Grove or
Northridge Fashion Center,
California within the previous 30 days.***
The Fine Print
- Rates are subject to change.
- Appointments cancelled without 24 hours notice are subject to a fee of $150.
- Returned checks are subject to $75 service charge.
- Travel rates for outside Los Angeles County are available upon request.
*Good towards first hour of priority support. Purchase must be no earlier than Wednesday, June 9, 2010 for service performed by Tuesday, September 7, 2010. Purchase must be made from an Authorized Apple Reseller.
**One credit per client. Up to the first three hours.
***One credit per invoice. Purchase must be no earlier then Sunday, August 8, 2010 for service performed by Tuesday, September 7, 2010.
Credits can only be applied to invoices from S.E.A.L. Systems.
****With Co Location only
♦ These flat rate fees do not include audio-visual equipment costs or travel expenses which are billed separately. Travel expenses for the facilitators include coach airfare within the continental U.S. or business class airfare outside the continental U.S., accommodations, and a $125 per diem for ground transportation, meals, and incidentals.
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Last Updated: Thursday, September, 2, 2010