Getting more from your iPhone

If you can't send or receive messages on your iPhone, iPad, or iPod touch

You might see an exclamation mark next to a message you try to send, or you might not receive messages that someone sends to you. These steps can help. 

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Find the serial number of your Apple hardware product

Learn how to find the serial number of an iPhone, iPad, iPod, Mac, or other Apple product.

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If you can't make or receive calls on your iPhone

You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.

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